My shipping time varies on items. With made to order items they can take anywhere from 3-14 days to ship depending on the complexity of the order. With items that I have already made I usually ship them anywhere from 1-5 business days. If you wish to have a custom order please contact me. During the holidays these shipping times may change depending on the orders I receive. If you need something shipped in a hurry-please get ahold of me before purchasing, it will help the process go along more smoothly for both of us. International buyers if you wish to purchase an item please let me know so I can calculate shipping costs.
Returns & Exchanges
Due to the nature of handmade goods with natural stones all sales are final. If you are displeased with your order please contact me. If you ordered something custom-I will not do returns or exchanges. If you ordered a custom ring-or cuff it is your responsibility to choose the right size. I will not accept returns of jewelry with broken stones, crystals or gems. As the wearer it is up to you to take care of your jewelry. When buying gemstone jewelry it is important to note that each stone is different, some have crevasses, bumps, lumps, or bubbles that remind us they are natural stones-and not lab grown. I try my best to obtain the best quality stones, if you have a problem please let me know. It is my goal never to sell a stone that will break easily. However, keep in mind that most of my work I use soft stones, and I cannot change the structure of those gemstones to make them harder. Opals, Turquoise, and Petoskey stones are very soft and need to be treated with care. To avoid damage to these stones remove the jewelry when washing hands, using chemicals, or doing laborious activities where you can alter the quality of the jewelry.
Have Questions? Please feel free to message me anytime.